Appeal a Suspension or Ban in Diablo Immortal

Updated: 2 months ago
Article ID: 311171
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Common Problems

  • My Diablo Immortal account was suspended.
  • How can I appeal a ban?

If one of your game licenses has been suspended or closed due to a violation, you can appeal the penalty by submitting a support ticket.

Before you submit an appeal, review the following:

  • The account holder is responsible for the account's behavior. We apply penalties no matter who was playing at the time. Extenuating individual circumstances will not lead to the removal of a penalty.
  • Repeated or abusive appeals won't help your case. Appeals sent after a final review may be ignored.
  • If you believe your account was compromised, follow the steps listed on the Account Hacked support page.