Diablo Immortal Unlucky or Unhappy with Item Drops or Drop Rate

Updated: 6 months ago
Article ID: 312657

Common Problems

When I run a dungeon others get a legendary but I do not.

Most item drop rates, types, and qualities are completely random. Game Masters are unable to alter item drops or provide compensation for bad luck.

Suggestions or Feedback can be provided here: Diablo Immortal Forums (only in English).

Any known issues with drop rates can be searched for on our Support Site. If you believe you have encountered a new bug, please report it using the bug reporting feature.