Diablo Immortal Market Purchase Not Delivered

Updated: 2 months ago
Article ID: 312776
Product:

Common Problems

  • I bought Legendary Gem off the Market, but they're not in my bags.
  • I haven't received item purchased from the Market while Platinum was charged.

Item's purchased in the Immortal Market will show up in a few different places.  Please check the following:

  • Gems can be checked in the Gem Inventory. The scales icon allows to see what Gem was bought from the Market.
  • Purchased companions should appear directly in the Familiars menu
If you are still missing items please submit a bug report on the Immortal Forums.