Diablo Immortal Lockups And Crash Errors on Desktop

If you experience a crash with a blue screen error message, follow the steps in our Blue Screen Crashes article. If your computer locks up while running the Battle.net App, follow the steps in our Computer Restarts or Shuts Down article. If your game crashes follow the steps below:

1. Make sure your computer meets the Diablo Immortal System Requirements
2. Update your drivers to resolve any compatibility issues
3. Try closing background applications to resolve any software conflicts

Tried everything here?

If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.