Diablo Immortal Lockups And Crash Errors on Desktop

Updated: 6 months ago
Article ID: 313031
Product:

Common Problems

  • Diablo immortal closes after starting on PC 
  • Diablo Immortal closes while playing on PC

If you experience a crash with a blue screen error message, follow the steps in our Blue Screen Crashes article. If your computer locks up while running the Battle.net App, follow the steps in our Computer Restarts or Shuts Down article. If your game crashes follow the steps below:

  1. Make sure your computer meets the Diablo Immortal System Requirements.
  2. Update your drivers to resolve any compatibility issues.
  3. Try closing background applications to resolve any software conflicts.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums.