Updated: 2 months ago
Article ID: 31647

Common Problems

You cannot log in at this time because your account has parental control restrictions in place.​
Error code: BLZBNTBGS0000000B

Parental Controls restrict account access to specific time frames or limit the amount of time that can be played daily, weekly, or both. See our Parental Controls article for more information. You can use the Parental Controls settings page to modify restrictions.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.