Unable to Use the Diablo Immortal Character Transfer Feature

Updated: 8 months ago
Article ID: 320854

Common Problems

  • Why can't I transfer my character?
  • Getting the error message "Destination server has a higher server paragon level than your current server"
  • Getting the error message "Only servers in the same locale can be selected"

For a full list of character transfer restrictions, see the Character Transfer tab of the Diablo Immortal Shop article. These restrictions are also stated in-game when purchasing a transfer.

Additional Restrictions

Characters can not transfer to:
  • A newly created server
  • A server from a different locale and language
  • A server with a lower paragon server level than your character
Customer Support cannot bypass these restrictions.