You can use Parental Controls to adjust your child’s play time schedule and set play time limits for Blizzard games. You can also use Parental Controls to enable or disable in-game purchases in Blizzard games.
To set up parental controls, log in to Account Settings with the child's account and select Parental Controls. To modify the Parental Controls on your child's account, visit the Parental Portal. To remove the Parental Controls, contact Customer Support.
Play Time Limits
You can set time limits for how long your child can play on a daily basis, weekly basis, or both. You can also set custom schedules. When the preset time limit is reached, access to the game will be revoked.
To set up play time limits visit the Parental Portal and click Update on the Gameplay Settings section.
Time limits apply to all characters on the account. Play time on any character counts against daily and weekly limits.
- Daily time limits start at 5:00:00 AM and end at 4:59:59 AM in your selected time zone.
- Weekly limits start at 5:00:00 AM on Sunday and end at 4:59:59 AM on the following Sunday.
- A time limit will begin 30 seconds after the player logs in to the realm list or character selection screen.
Play Time Reports
You will receive a play time report email with information on the amount of time your child has played in World of Warcraft over the previous week. You don't have to set up a schedule or time limit to receive a play time report.
To receive play time report toggle the Receive weekly Email Report option in the Parental Portal.
You will receive a confirmation email at your Parental Controls email address. Reports will begin the following week.
Custom schedules allow you to manage what days and times of day your child is able to play. Time limits will work together with these schedules.
To set up a schedule visit the Parental Portal and click Update on the Gameplay Settings section.
Schedules take effect within 30 minutes after saving. If your child is playing when you save your changes, they must log out before changes will take effect.
Play schedules apply to all characters on a World of Warcraft account. If you set up a schedule, no character can be logged in during blocked periods.
Controlling In-Game Purchases
You can use Parental Controls on your child's account to enable or disable in-game purchases in Blizzard games. To set up Parental Controls, log in to Account Settings with the child's account and select Parental Controls. If Parental Controls are already active on your child's account, you can visit the Parental Portal to edit the Purchase Settings.
Purchase Settings you select in the Parental Portal do not apply to purchases made in Hearthstone on mobile devices. In-game purchases on mobile devices are handled through the Apple Appstore account, Google Play account, or Amazon Appstore account registered on your device. If you want parental controls to prevent in-app purchases, you need to set them up on your device.