Network Card Support

Updated: 4 months ago
Article ID: 32245

Common Problems

Basic troubleshooting for network card issues.

For the Mac® equivalent, visit our Mac Software Updates & Software Upgrades guide.

Network errors may cause issues like: other players running in place, a delay after casting a spell or performing some other action, or NPCs or players showing up as Unknown. Follow these steps to resolve any issues:

  1. Update the drivers for your network adapter. If you're not sure what drivers you need, perform a web search with the exact model number of your network adapter.
  2. Make sure your networking hardware (external modem, PCI card, etc.) has the latest firmware and drivers installed.
  3. Changing your network card settings may correct the issue. Follow the steps below for your operating system.