BLZBNTBNA000000C9

Updated: 2 weeks ago
Article ID: 32780

Common Problems

We aren't able to install this game. This may be because the Blizzard Battle.net desktop app is not up to date. If this continues, please re-download and reinstall the Blizzard Battle.net desktop app. 
Error Code: BLZBNTBNA000000C9

  1. Restart the Blizzard Battle.net desktop app to clear any stalled Agent processes.
  2. If the issue persists, uninstall the Blizzard Battle.net desktop app, then reinstall it.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.