Common Problems
- Opening the Collectors Cache but not receive any Trader's Tender.
- I cannot loot the Ash'adar, Harbinger of Dawn from the Collector's Cache.
- I have opened the Trading Post Chest but am not receiving Traders Tender.
If the Collector's Cache in the Trading Post is not glowing or interactive, it usually means that you have already collected all available rewards. Trader's Tender is region wide, so if you have already looted the chest on one character, you will not be able to loot it again on another character in the same region, even if it is on another WoW account.
During a month you can generally earn 1000 Trader's Tender per Battle.net region; 500 for having an active WoW account, and 500 for completing Traveler's Log activities in-game. Occasionally there might be additional Tender available from promotions; check our news for details.
If you haven’t collected all earned rewards, but having trouble looting the Collector's Cache, try disabling your addons or resetting your interface to see if that resolves the issue. Most display issues can be solved by doing this, but some may require you to fully exit the game for a minimum of 15 minutes before attempting to loot the chest again.
If you discover an issue with the Trading Post, please submit a Bug report.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.