Can't Refund Pet Scout

Updated: 8 months ago
Article ID: 332867
Product:

Common Problems

  • "Sorry, unable to refund that item." error when trying to refund Scout

We have received several reports of this issue and can confirm it is not working as intended. Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.