Missing Call of Duty: Modern Warfare® II Pack

Updated: 3 months ago
Article ID: 333501
Product:

Common Problems

  • I claimed my Urban Veteran: Pro Pack, but didn't receive the pack gift and CP
  • I purchased the Dune Stalker: Starter Pack but it's not appearing in-game

Missing packs in Modern Warfare can happen for a few different reason. Please check the following:

  • Packs are often not cross platform, make sure the purchase was on the platform you are currently playing the game on.
  • Call of Duty®: Modern Warfare® II or Call of Duty®: Warzone 2.0 required. Sold / downloaded separately.
  • Internet Connection, Battle.net® desktop app, Battle.net® account and Activision account required to play.
For further assistance please contact Activision.