Appeal Silence or Name Penalty in Diablo IV

Updated: 9 months ago
Article ID: 333808

Common Problems

  • I'm currently not allowed to chat in Diablo IV.
  • Why was my name considered toxic?
  • Why is my penalty so long?

We penalize your account if you are reported many times for inappropriate names, spam, or abusive chat. The severity of this penalty increases each time we apply it to your account. Repeat or severe violations may result in suspension or closure of your account without further warning.

Before you submit an appeal, review the following:

  • If you believe your account was compromised, follow the steps listed on the Account Hacked support page.
  • The account holder is responsible for the account's behavior. We apply penalties no matter who was playing at the time. Extenuating individual circumstances will not lead to the removal of a penalty.
  • Repeated or abusive appeals won't help your case. Appeals sent after a final review may be ignored.