Can't Complete Subscription Setup on Battle.net Shop
Common Problems
- I cannot Complete My Subscription through the Website.
- Page stays the same after Pressing "Continue".
- Page refreshes after clicking continue.
To play World of Warcraft you must add game time or a subscription to your World of Warcraft account. Adding game time or a subscription allows you to play past level 20 in Modern WoW. You cannot play WoW Classic and Classic Progression, or access your characters, without an active subscription.
If you receive an error when attempting to start a subscription, or if you successfully set up a subscription but the payment does not complete on your Transaction History page, it means your payment didn't go through. In either situation, use the troubleshooting steps in our Credit Card and PayPal payment troubleshooting articles and try again.
If the order did go through on the Transaction History page and you have multiple World of Warcraft accounts (WoW1, WoW2...), verify which one you activated. If you added your game time or subscription to the wrong account visit this support page.