Diablo IV Locking Up on Loading/Title Screen on PC

Updated: 4 months ago
Article ID: 338753
Product:

Common Problems

  • I can see the Blizzard logo, then the game crashes
  • My game locks up on the intro cinematic
  • When I reach the login screen, the game stops responding

Our developers have fixed the issue that was causing this problem. Please try again and follow steps on our support article here if you still experience crashes.

If you discover a new issue, please submit a new Bug report in our forums.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.