Diablo IV Error [Prism] Device Removal Detected. Error #1

Updated: 7 months ago
Article ID: 339204
Product:

Common Problems

This error occurs when you experience a TDR (timeout detection and recovery) incident while playing Diablo IV. You can read more about these errors on Microsoft's support site. Follow the steps below to resolve the problem:

  1. Set your components to factory default speeds to resolve crashes due to overclocking.
  2. Update your drivers and operating system to resolve any compatibility issues.
  3. Try closing background applications to resolve any software conflicts.
  4. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.
  5. Missing or corrupted Windows® system files may cause this error. Use System File Checker to repair and replace system files.

Tried everything here?

If the above steps did not resolve your problem, visit our Diablo IV forums.