Common Problems
- I get an error saying I don't have a valid license
- I get the error code 315306
We have received several reports of this issue and are investigating it. Beyond the steps below, Customer Support does not have a resolution for this issue other than the troubleshooting steps provided in this article.
If you are getting 315306 "Unable to find a valid license for Diablo IV" when attempting to log in, follow the steps below:
- Change your password
- Change the region of your Battle.net app by clicking the cogwheel icon on the login screen
- Create a new administrator account
- Scan and repair Diablo IV
Tried everything here?
If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.
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