Common Problems
When I launch Diablo 4 the error "GPU not supported" occursFollow all the steps below to help with the connection error.:
- Verify that your graphics card meets the minimum requirements for Diablo IV
- Install the most recent graphics drivers for your card
- Ensure the game is launching on your discret graphics card:
- Open the LocalPrefs file for Diablo IV (User\Documents\Diablo IV) in notepad
- Change the line [Adapter “0”] to [Adapter “1”]
If the previous troubleshooting steps didn't resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.
Please log in to submit feedback.
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Thanks for your feedback!