Common Problems
- I haven't played this character for a while, but it doesn't have the Gear Update option
- I logged in with my character by accident and now the gear update option is gone
Note: Gear Update is not available on Starter Edition accounts.
Characters level 10-70 who have not logged in for 60 days are eligible for Gear Update.
To use Gear Update make sure you are logged in to the correct realm, then use the Gear Update interface to the left.
If your character is eligible and you try to enter the world without using the Gear Update interface, you will receive a warning that you are forfeiting the Gear Update. If you accidentally forfeited Gear Update, Customer Support cannot assist.
For more information, check our Welcome Back post.
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