Welcome Back Gift Applied Character Boost Restriction

Updated: 4 months ago
Article ID: 339838

Common Problems

  • I can't use Race change service on the character that got Welcome Back Gift.
  • Why I can't enter old raids after using Gear Upgrade offer?

We have received several reports of this issue and can confirm it is not working as intended. Currently, we do not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.