Connection to the Network Didn't Respond in Time

Updated: 6 months ago
Article ID: 34488

Common Problems

The connection to the network data source did not respond within the expected amount of time.

This error appears when your computer was able to connect to our servers, but we weren't able to exchange data properly. Follow the steps below to resolve the issue.

  1. Reset your network devices to make sure your router hasn't become flooded with data.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
  3. Close all other applications to resolve software conflicts and free up resources.
  4. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  5. Make sure the connection between your network and the game server is clear by running a trace route.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.