Running WinMTR
If we weren't able to identify connection issues with your pathping or traceroute results, we may ask you to run a WinMTR test. Because this test requires the use of a 3rd-party program, we will only ask for it during special cases. Follow the steps below to perform this test.
- Download WinMTR
- Extract the contents of the .zip file to your desktop.
- Open the WinMTR folder, then open the folder that matches your version of Windows (32-bit or 64-bit) and run WinMTR.exe.
- Enter the IP address you want to test in the Host field. Select a game from the dropdown below for a list of IP addresses.
Note: If multiple IPs are listed, run a WinMTR test for each IP address. - Click Start, then launch the game you're testing. If no connection issue is found in the first 5 minutes, restart the test.
- When a connection error occurs, play for at least 5 more minutes, then click Stop in WinMTR.
- Click "Export Text" and save the .txt file to your desktop. Name this file WinMTR.
- Reply to your ticket and attach the text file with your results to your reply.
Use the dropdown below to find the product-specific IP address, or if your issue is specifically with installation or patching, try: us.patch.battle.net
Diablo III
Region | IP Address |
---|---|
North America | 24.105.30.129 |
Brazil (Americas) | 54.94.196.47 |
Europe | 185.60.112.157 185.60.112.158 |
Korea | 182.162.135.1 |
Taiwan | 5.42.161.1 |
Australia | 103.4.115.248 |
Hearthstone
Region | IP Address |
---|---|
The Americas | 24.105.30.129 |
Europe | 185.60.112.157 185.60.112.158 |
Korea and Taiwan | 182.162.132.1 |
Heroes of the Storm
Region | IP Address |
---|---|
North America (Americas) | 24.105.30.129 (US West) 24.105.62.129 (US Central) |
Australia (Americas) | 103.4.114.233 |
Singapore (Americas) | 202.9.67.59 |
Brazil (Americas) | 54.207.104.145 |
Europe | 185.60.112.157 185.60.112.158 |
Korea (Asia) | 182.162.116.1 |
Taiwan (Asia) | 5.42.161.129 |
Overwatch 2
You can use the in-game Network Graph to find your server's IP address.
- Launch Overwatch and click Play -> Game Browser.
- Use the + Create button to create your own match.
- Click the ADD AI button and click Add.
- Start the game.
- After the map loads, press Ctrl+Shift+N to open the Network Graph.
- The server's IP address is listed in the upper left of the graph.
Note: You need to remove the port and preceding colon (12.345.67.89:PORT) from the IP address before running a test.
If our servers are down, or you are unable to launch the game, use the IPs in this list to run your test.
Region | IP Address |
---|---|
The Americas | 24.105.30.129 (US West) 24.105.62.129 (US Central) |
Brazil (Americas) | 54.207.107.12 |
Europe | 185.60.114.159 185.60.112.157 |
Korea | 211.234.110.1 |
Taiwan | 5.42.160.129 |
StarCraft II
Region | IP Address |
---|---|
The Americas | 24.105.30.129 (US West) 24.105.62.129 (US Central) |
Australia (Americas) | 103.4.114.233 |
Europe | 185.60.112.157 185.60.112.158 185.60.114.159 |
Korea | 222.231.22.1 |
Taiwan | 5.42.161.193 |
Southeast Asia | 202.9.67.254 |
Note: StarCraft II players in the Americas and Europe should test both listed IP Addresses.
World of Warcraft
Region | IP Address |
---|---|
The Americas | 137.221.105.2 (US West) 24.105.62.129 (US Central) |
Europe | 185.60.112.157 185.60.112.158 185.60.114.159 |
Korea | 211.115.104.1 |
Taiwan | 5.42.162.1 |
Oceania | 103.4.115.248 |
Diablo II and StarCraft
Region | IP Address |
---|---|
North America | uswest.battle.net useast.battle.net |
Europe | europe.battle.net |
Asia | asia.battle.net |
Warcraft III
Region | IP Address |
---|---|
North America | 137.221.106.69 137.221.106.169 |
Europe | 37.244.28.40 37.244.28.140 |
Asia | 117.52.35.75 117.52.35.175 |
China | 223.252.226.100 223.252.226.200 |
Diablo II: Resurrected
Region | IP Address |
---|---|
North America | 137.221.106.88 137.221.106.188 |
Europe | 37.244.28.80 37.244.28.180 |
Asia | 117.52.35.79 117.52.35.179 |
Diablo Immortal
Region | IP Address |
---|---|
North America | 44.231.167.14 3.136.139.4 |
South America | 54.232.63.226 |
Europe | 3.70.139.159 108.128.241.193 |
Asia | 3.38.60.223 |
Oceania | 54.153.186.82 |
Diablo IV
Region | IP Address |
---|---|
US Central | 34.170.230.40 |
US West | 34.105.4.61 |
Europe | 35.240.124.178 |
Asia | 34.64.174.8 |
South America | 35.199.127.159 |
Australia | 34.116.85.89 |