Stuck Character Self-Service Site Stuck on Processing
Common Problems
- I can't load my characters on the support page, it's stuck on processing
- We're processing your request. Please leave this page open and we'll update you as soon as we're done.
- My character is stuck but the self-service page won't load
Please try the following troubleshooting to help with the stuck character service being stuck processing:
- If using the in-game browser, try using the website
- Try using a different browser, clearing browser cache and cookies, or using an incognito/private browsing window
- Try using a different device and network (like a phone with the WiFi disabled)
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