Pets in Guild Bank showing Caged

Updated: 4 months ago
Article ID: 369319
Product:

Common Problems

  • Pets in Guild Bank showing as Cages.
  • Pets in Guild Bank showing without picture.
  • Pets in Guild Bank showing without name.

We have received several reports of this issue and can confirm it is not working as intended. Customer Support does not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

Removing the pets from the Guild Bank to a character's inventory will display the correct information regarding the pet, however, placing it back into the Guild Bank will trigger the display issue once again.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.