Replace Digital Purchase with World of Warcraft Collector's Edition

Updated: 2 months ago
Article ID: 36942
Relevant Products:

Common Problems

  • Claimed the physical Collector's Edition over a digital expansion purchase
  • Purchased digital version of Shadowlands to access early features and I would like to buy the Collector's Edition when it is available

If you purchase a digital copy of Shadowlands (Base, Heroic, or Epic), and then upgrade to the Collector's Edition in the future, we will automatically credit you the cost of the digital copy you purchased in Blizzard Balance, as long as you enter the Collector’s Edition key before 11:59 p.m. PDT on March 31, 2021.  When you enter the key from your Collector’s Edition, the credit will automatically kick in based on the original transaction on your account. 

For details of how upgrading a Digital Shadowlands License to the Collector's Edition works, see the announcement blog.