Replace Digital Purchase with World of Warcraft Collector's Edition

Updated: 5 days ago
Article ID: 36942
Relevant Products:

Common Problems

  • Do I get a refund for claiming the physical Collector's Edition over my digital purchase?
  • I purchased Dragonflight to access early features and I would like to buy the Collector's Edition when it is available, will I get a compensation?

If you buy Dragonflight (Base, Heroic, or Epic) on the Battle.net Shop and then redeem a Collector's Edition code, we will automatically refund you the cost of your digital purchase in Battle.net Balance, as long as you redeem the Collector’s Edition code before December 31, 2023. 

Check our Dragonflight Collector's Edition announcement blog for more information.

Customer Support doesn't grant compensation.