Black Screen in Diablo IV

Updated: 3 months ago
Article ID: 369725
Product:

Common Problems

  • I teleported to town and got a black screen.
  • I got a black screen when I logged into Diablo IV.

We have received several reports of this issue and are investigating it. Please try the troubleshooting steps on our Diablo IV Technical Troubleshooting article for now.

You can also ask the Blizzard player community for help on the Diablo IV Technical Support forum or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.