Common Problems
- My helm is grayed out when I went to upgrade
To get started with upgrading gear, you will need to complete a short introductory quest chain.
Only gear for the current season of The War Within is able to be upgraded.
If you are not able to upgrade a specific piece of the current season's gear when you have the proper currency, you can report it as a bug to be investigated.
Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.
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