Common Problems
- I'm trying to use the shop in-game and it keeps giving me an error code
The Overwatch 2 In-Game Shop will sometimes display error codes when there are issues currently affecting it.
If you encounter an error, please report it to us using the Overwatch 2 Bug Report Forum and include any error codes you encounter within your forum post. Submissions posted there have the benefit of allowing a community discussion around high-impact bugs, which can occasionally help in prioritizing them.
If you want to check on a bug, we also keep a list of known active issues at the top of that forum that all players can see.
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