Diablo® III gives players the ability to recover their most recently deleted hero themselves. Older deleted heroes are permanently lost. Customer Support cannot restore heroes that are permanently deleted. 

Note: If your character list is full, you can not recover a hero.

To recover a hero, follow these steps:

  1. Click Switch Hero to access the hero selection menu. If character recovery is possible, a button with a green arrow labeled Restore Hero will appear next to the Delete button.
  2. Click Restore Hero. A popup box will appear with the hero's name.
  3. Click OK to confirm the recovery.