The Unknown label on NPCs and players is caused by a breakdown in the network communication between your computer and the server. If you use a wireless connection, try bypassing this temporarily and plugging your system directly into the modem using an ethernet cable.

If the problem persists, follow the steps below to resolve the issue:

  1. Reset your UI to make sure your User Interface files are not corrupted.
  2. Your router may become flooded with data and drop your connection to your ISP. Reset your network devices to address this.
  3. The game requires up-to-date drivers to run smoothly. Update your drivers regularly.
  4. Configure your network to make sure your connection is not being blocked by a firewall or router.