Used BattleTag Name Change, BattleTag Didn't Change

Updated: 23 hours ago
Article ID: 62785
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Common Problems

  • Paid BattleTag change didn't work
  • Purchased a Battle Tag change but the game still shows the old BattleTag
  • Used the free BattleTag change but didn't it work and now it says I already used the free option

If you changed your BattleTag and you don't see the update in-game, check the following:

  1. Exit the game and launch it again
  2. If you have multiple Battle.net accounts, verify that you are logged in with the correct email
  3. If you play on console, make sure you link the correct Battle.net account to your console account
  4. If it was a paid BattleTag change, make sure your order status is Complete 

If the issue continues, contact us.