Choosing to leave a game while it's in progress puts every remaining teammate at a disadvantage, and makes the game less enjoyable for all involved. Because of this, we often penalize players who make this a habit. This is especially true in ranked-mode games, which competitive players take much more seriously.
Connection problems sometimes cause players to drop so we set a threshold for leaving quick play games before you are penalized—competitive games have special rules which are outlined below. Game Masters will not overturn leaver penalties.
Select a title below for game-specific information.
Heroes of the Storm
Leaving any game in which you play against other people will count towards bumping you in to leaver status. This includes leaving during draft in Hero League, Team League, and Unranked Draft modes.
While you are in leaver status, you will be limited to the versus AI and Quick Match game modes. Your queue times may be longer than normal as you’ll be matched with other leavers until you clear your leaver status. As a leaver, you will see a warning at the top of the game client. Mousing over the warning will show you additional details, as well as the number of games you need to successfully finish to clear your leaver status.Note: Leaving a Ranked match results in a 600 point penalty.
Repeatedly leaving games will move you in to leaver status until you successfully finish enough games to remove that status. If you are currently in leaver status, your player card will tell you how many games you must finish to leave that status on the upper-right corner.
In Quick Play, you can leave during the Assemble your team screen without penalty. After play has started, leaving games before you see the Victory or Defeat screen will count towards leaver status, which results in a 75% penalty to all XP gains.
Penalties in Competitive Play are more severe because of the serious nature of the mode. Leaving a game early or being removed for inactivity prevents you from joining a new game until the original match has concluded—though you are able to rejoin an in-progress game within one minute to avoid a penalty. If one of your teammates has left the match, the game will tell you it's safe to leave the match without a penalty—though you will still get a loss.
In Competitive Play, leaving a match at any point before the Match Complete screen will contribute towards leaver status—including during the Assemble your team phase. In addition to the 75% experience penalty, you may be restricted from joining a Competitive Play game for a pre-determined amount of time. Leaving more matches will increase the amount of time you must wait before joining a competitive game, lower your skill rating, and eventually result in a ban from Competitive Play for the current season—including the loss of any rewards you would have earned.