Updated: 3 months ago
Article ID: 65035

Common Problems

Could not log in to the Blizzard services.
Error Code: BLZBNTBNA00000A8E

This error is returned by the server and indicates a problem on our end, or that the account does not have a BattleTag correctly set.

To resolve this issue:

  1. Ensure your account hasĀ a BattleTag set up in account management
  2. Uninstalling and reinstalling the App may resolve rare launcher issues.
  3. Try creating a new administrator account to resolve permissions issues.
  4. Test an alternate network connection to rule out problems with your internet provider.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.