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Lost account and password

Updated: 2 months ago
Article ID: 73924
Product:

Common Problems

If you find that the password is incorrect, please try the solution shown in the following account:

If you find an error that the password is incorrect, please select the game from the list of games below and try to find the password.

Battle.net Account

If you have lost your ID and password for your Battle.net account, you can check the information on the Find Account and Find Password pages.
For account locating, you can find the ID of your Battle.net account through your mobile phone notification (SMS notification).

You can see videos related to accounts and security below.
 
Account and Password Finder Guide Video

self-authentication error guide image

Account locked, security check guide video

Authenticator Installation Guide Video


Unincorporated World of Warcraft Account

We need your support team to help us find the password for the World of Warcraft account that we didn't integrate. Please receive your inquiry through here.

Existing Issue From

You can check how to change your password on the How to change your password page.