Forgot Secret Question or Answer

Updated: 2 years ago
Article ID: 7964
Product:

Common Problems

  • Don't remember my security question
  • Don't remember answer to secret question
  • Secret question answer isn't being accepted

If you need to change your secret question, or are having problems remembering the answer, you can update the secret question and answer in your Security Options.

If you are unable to complete the update, contact us.