For Mac instructions, visit Apple's guide Forcing a Universal application to run with Rosetta.

The following steps are used to troubleshoot various issues in the game when using Windows Vista, Windows 7, Windows 8, and Windows 10. Follow the steps to enable or disable Compatibility Mode.

Enable

  1. Right-click the game icon.
  2. Select Properties.
  3. Click the Compatibility tab.
  4. Make sure Run this program in compatibility mode for: is checked.
  5. Select Windows XP (Service Pack 3) from the dropdown menu.
  6. Click OK.

Disable

  1. Right-click the game icon.
  2. Select Properties.
  3. Click the Compatibility tab.
  4. Make sure Run this program in compatibility mode for: is not checked.
  5. Click OK.