Received a Suspicious Tell or Whisper (Phishing)
- Got a whisper asking to verify account details
- Got a message from a GM in game that a mount had been won and needed to be claimed
Phishing scams can take many forms — fake websites, suspicious emails, and threatening in-game whispers are the most common.
Game Masters always have a tag next to their name. If the tag isn't there, but the person you're talking to claims to be with Blizzard, it's a phishing attempt. We also cannot contact players inside Diablo 3, Hearthstone, Heroes of the Storm, Overwatch or StarCraft.
Please report players impersonating GMs so we can take action against them. We will also place them on a temporary ignore list so you can keep playing without receiving additional messages.
If your account has been hacked, submit a ticket and secure the account as soon as possible. You should also consider attaching a Blizzard Authenticator and signing up for Blizzard Notifications for added layers of security.