Something went wrong while trying to install. Please try again.
Errors: BLZBNTBTS00004, BLZBNTBTS00005, BLZBNTBTS0000004B, BLZBNTBTS0000004C, BLZBNTBTS0000004D, BLZBNTBTS00000051

The game could not be installed due to a bad installation disc or corrupt installation files. Follow the steps below to resolve the issue.

  1. If you're installing the game from a disc, remove and reinsert the disc.
  2. If you're installing from a downloaded installer file, re-download the game installer.
  3. If you're using wireless internet, try switching to an optimized wired connection.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.