This error is usually caused by an unstable internet connection or a third-party program that is blocking access. Follow the steps below to resolve the issue.
- If you're using wireless internet, try switching to an optimized wired connection.
- Programs running in the background can conflict with the Battle.net Update Agent. Close any running background applications.
- Security software may interfere with the Battle.net Update Agent and prevent it from running properly. Disable or temporarily uninstall any security programs.
- Certain malicious software can interfere with the Battle.net Update Agent. Run a virus scan.
Tried everything here?
If you have tried these steps and still require assistance, visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.