Blizzard Gear Store Shipping Information

Updated: 1 month ago
Article ID: 15499
Relevant Games:

Common Problems

  • I'd like to know when my order is going to arrive
  • I'm shipping internationally, do you know how long this will take?

Shipping Methods

UPS and FedEx are used for all orders except US authenticators. Check with UPS and FedEx for a list of locations they ship to and additional fees that may apply.

International orders may be subject to additional import duties and taxes when the product reaches the destination country. You are responsible for paying these fees. Blizzard Entertainment has no control over how fees are applied.

Note: After the order is submitted, there is a Processing timeframe before the order is even shipped out. This is generally 3-7 business days but can take longer if stocks have sold out by the time your order fills.


When ordering an authenticator, be sure to select the appropriate authenticator for your country. Authenticators are shipped for free by USPS within the continental United States. UPS and FedEx restrictions apply to authenticator orders outside the continental US.

Use a physical address (this includes a PO Box, APO, or FPO address for domestic orders). If you don't have a physical address, we suggest you use a friend's address or consider using a mobile authenticator.

Note: Countries that are not listed when checking out from the gear store cannot purchase physical items.