Keywords: Balance is an electronic balance players can use to purchase Blizzard Entertainment games and services.

For additional information, select a section below.


You can purchase Balance with a variety of payment methods depending on your region.

Note: To ensure the security of every Balance transaction, there may be a delay before Balance becomes available for use. Credit card purchases may take up to 3 days to process. Direct debit users can use PayPal as an alternative method of payment.

  • If you are not using a Authenticator, you will be limited to a specific balance.
  • Mouse over any grayed out options to learn more about your regional currency limit, and consider getting an authenticator for an added level of security.
  • Blizzard Entertainment does not charge additional fees to add Balance or to use it.

You can view your Balance, including your full transaction history, using the dropdown menu that appears in Account Management: Balance is the default payment method (if there are sufficient funds) when purchasing any of the following: 

  • Digital games, services, and in-game items from the Shop
  • World of Warcraft in-game Shop items
  • Hearthstone packs and solo adventures
  • Heroes, skins, and mounts in Heroes of the Storm

Note: Make sure you enable the option "Allow balance for in-game purchases" in your Payment Options.

You are not required to use Balance in the shop, and will have the option to choose another payment method (such as a credit card or PayPal) before completing any purchase. If you want to prevent Balance from being used for in-game purchases, you may disable it in your Payment Options.

Limitations and Restrictions

  • Funds added to Balance are not refundable (except as otherwise provided by law), and cannot be converted into cash. Balance can only be used to buy designated Blizzard Entertainment products and services.
  • Balance is non-transferrable. However, the Shop allows you to purchase some items (such as digital games and World of Warcraft game time) as gifts you can share with others.
  • You can't use Balance to purchase items from the Blizzard Gear Store, in-game products for Hearthstone on mobile devices, or World of Warcraft subscriptions—though you can buy game time in the Shop.
  • Balance can't be combined with another payment method to make purchases.
  • As with any payment method, local taxes may apply to purchases made with Balance.
  • You cannot make partial payments with Balance. If you don't have sufficient balance to cover the purchase, you must add additional Balance funds or use another method of payment.
You can only purchase and use Balance with your country's currency. There are limits to how much you can store in your Balance. You will receive an error if your Balance purchase would take you over that limit.

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