BLZBNTBNU00000003

Updated: 1 year ago
Article ID: 30321
Product:

Common Problems

We can't communicate with the Battle.net Update Agent. Please try restarting your computer.
Error Code: BLZBNTBNU00000003

The Battle.net desktop app failed to communicate with the Battle.net Update Agent, which is required to install, update, launch, and uninstall Battle.net games.

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Run a security scan to remove any viruses or malware infections.
  3. Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
  4. Try creating a new administrator account to resolve permissions issues.
  5. Uninstalling and reinstalling the Battle.net App may resolve rare launcher issues.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.