If you are having problems connecting to Diablo® III, or find yourself disconnecting frequently, please follow the steps below to troubleshoot the disconnection issue.
Note: For players in North America, Australia, and New Zealand, your play server is based on the regional location of your party leader. For example, if you are in North America and you join a party led by a player in Australia, your connection will be routed to the Australian server.
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Article ID: 6000064