Disconnecting or Crashing When Turning In a Quest

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Crashing or disconnecting when turning in quests is generally due to a corrupt cache file or connection communication failure. Try the troubleshooting steps below to resolve the issue:

  1. Reset your UI to make sure your User Interface files are not corrupted.
  2. Configure your network to make sure your connection is not being blocked by a firewall or router.
  3. Make sure your Network Card is properly configured.
  4. Our games require an up-to-date operating system in order to run properly. Update your operating system to be sure you're using the most recent version.

Tried everything here?

If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.

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