The request has timed out.
There was an error switching heroes.

These errors can be caused by temporary server issues in a specific region. You may be able to switch to another region to play while we work on the servers in your original region. Check the server status to see if any servers are offline for maintenance.

Follow the steps below to resolve the issue.

  1. Your router may become flooded with data and drop your connection to your ISP. Reset your network devices to address this.
  2. If you're using a wireless connection, switch to a wired connection and optimize your internet connection to rule out a connection issue.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forum or contact us.