Failed to Create a Required File

Keywords: BLZPTS0000B, BLZBNTBTS0000B
Failed to create a required file.  Please make sure you are running this program as an administrator and try again.
Errors: BLZBNTBTS00000033, BLZBNTBTS0000B

This error means Agent does not have permission to write files to the folder. This is usually caused by not running the launcher with administrator privileges. Follow the steps below to resolve the issue.


  1. You may not have the proper permissions to write to this file. Create a new administrator account and try again.


  1. Run the game in Administrator Mode to address many installation, patching, networking, and start-up errors.
  2. The folder may be saved on a corrupt hard drive sector. Run the Repair Disk utility to resolve hard drive issues.
  3. Reset Folder & File Permissions to ensure there is no conflict between the latest OS update and your permissions.
  4. Try creating a new administrator account to resolve this issue

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) or contact us.

Get Help

Still can't find a solution? Submit a ticket and someone will help out!