The folder selected cannot be used for installation.
Error Codes: BLZBNTBTS0000005A, BLZBNTAGT00000320, BLZBNTAGT00000324, BLZBNTAGT00000325, BLZBNTAGT00000326, , BLZBNTAGT00000328

The Battle.net Update Agent could not install in the specified folder location. The folder may be a reserved system folder, contain special characters in the folder path, have special restricted permission, or the game may have been previously installed in the same location. 

Windows

  1. Try selecting a different installation folder. Be sure to select a folder that is not in your Windows directory.
  2. Make sure that the installation folder is not set to read-only, which prevents the installer from writing data.
  3. You may not have the proper permissions to write to this folder path. Create a new administrator account and try again.
  4. Avoid using a long file path, as it may cause issues with installation. Use the default folder path to help prevent issues. 

Mac

  1. Try selecting a different installation folder. Be sure that you select a folder that is not in your /System directory.
  2. Do not select a folder that contains the following characters: \ # '
  3. Don't use a directory that already has a game installed, as this may cause existing game data to be lost.
  4. Make sure you have write permissions for the installation folder you've chosen. Selecting another user's folder may prevent installation.
  5. Avoid using a long file path, as it may cause issues with installation. Use the default folder path to help prevent issues.

Tried everything here?

If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forum (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.