Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:
Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
- Shut down all computers connected to the modem/router.
- Power down and unplug the modem and the router if you're using one.
- Allow to sit for 60 seconds unplugged.
- Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
- Start the computer and allow it to completely boot up.
Article ID: 7300082