Power Cycle Your Network Devices


Power cycling your modem and router allows them to reset and reestablish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:

Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.

  1. Shut down all computers connected to the modem/router.
  2. Power down/unplug the router if you use one.
  3. Power down/unplug the modem.
  4. Allow to sit for 60 seconds, unplugged.
  5. Turn on the modem, and allow it to completely boot up until the front panel connection lights show a steady connection.
  6. Turn on the router—if you have one—and allow it to completely boot up as well.
  7. Start the computer and allow it to completely boot up.

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