Repair Shared Folder Permissions

Keywords:

The Mac OS X Shared folder holds information for Blizzard titles for all the computer's users. Sometimes it is necessary to create the folder manually or repair permissions. 

  1. Log in to your computer using an administrator account.
  2. In the Finder, choose Go to Folder from the Go menu.
  3. Type /Users
  4. Click Go.

Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password .

If the Shared folder exists:

  1. Open Terminal (located in /Applications/Utilities)
  2. Type the following:
    sudo chmod -R 1777 /Users/Shared
  3. Press Return.
  4. Quit Terminal.

If the Shared folder does not exist:

The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions. 

  1. Open Terminal (located in /Applications/Utilities).
  2. Type the following command into the Terminal Window:
    sudo mkdir -p /Users/Shared/
  3. Press Return.
  4. Enter your administrator account password when prompted, then press Return.
  5. Type in the following:
    sudo chmod 1777 /Users/Shared
  6. Press Return.
  7. Quit Terminal.

Get Help

Still can't find a solution? Submit a ticket and someone will help out!